Order Processing and Shipping Info
Order Processing Lead Time
All orders will be processed for delivery within 1-3 working days.
Please allow an additional 3-5 working days for orders with name embroidery.
*Note for embroidery service: We process all name embroidery orders 24 hours after the order has been confirmed, with the process taking up to 3 working days to complete. If you would like to change the name to be embroidered more than 24 hours after your order has been confirmed, there will be a surcharge of $10 to effect the change.
Free tracked delivery to 1 address within Singapore for orders above $80. For orders under $80, a delivery fee of $4.50 applies for addresses within Singapore.
Your parcel tracking number will be sent to you when you enter your mobile number and email address at check-out. Your parcel should reach you within 3 working days after it is picked up.
International delivery can be arranged on a case by case basis. Please contact us at email@example.com and we can take the conversation further.
*Note: Deliveries unfortunately cannot be made to the Restricted Areas listed here: https://packs.ninjavan.co/pages/serviceable-areas