Order Processing and Shipping Info

Order Processing Lead Time

All orders will be processed for delivery within 1-3 working days.

Please allow an additional 3-5 working days for orders with name embroidery.

*Note for embroidery service: We process all name embroidery orders 24 hours after the order has been confirmed, with the process taking up to 3 working days to complete. If you would like to change the name to be embroidered more than 24 hours after your order has been confirmed, there will be a surcharge of $10 to effect the change.

Shipping Info

Free tracked delivery to 1 address within Singapore for orders above $80. For orders under $80, a delivery fee of $4.50 applies for addresses within Singapore. 

Your parcel tracking number will be sent to you when you enter your mobile number and email address at check-out. Your parcel should reach you within 3 working days after it is picked up.

International delivery can be arranged on a case by case basis. Please contact us at hello@nuzzlings.sg and we can take the conversation further.

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*Note: Deliveries unfortunately cannot be made to the Restricted Areas listed here: https://packs.ninjavan.co/pages/serviceable-areas